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Katherine Hibbs Pherson, Chief Executive Officer of Pherson Associates, teaches advanced analytic techniques and critical thinking skills to analysts in the Intelligence Community, homeland security community, and the private sector. She is also a consultant to the government on planning, security, and analysis projects. Katherine H. Pherson co-authored with Randolph H. Pherson, Critical Thinking for Strategic Intelligence, published in October 2012. Ms. Pherson completed a 27-year career with the Central Intelligence Agency in intelligence and security analysis and resource management in 2000. Her leadership in the security arena led to the adoption of a risk management methodology, the strengthening and the implementation of overseas security countermeasures, and improvements in dealing with unsolicited contacts. As Director of the Director of Central Intelligence's (DCI) Center for Security Evaluation she managed the Intelligence Community's involvement in rebuilding the penetrated U.S. Embassy in Moscow. Ms. Pherson received her A.B. in Hispanic Studies from Vassar College, an M.A. in Spanish Linguistics and Latin American Studies from the University of Illinois, and an M.A. in Communications from the University of Oklahoma. She is a recipient of the CIA's Distinguished Career Intelligence Medal and the Intelligence Community's National Distinguished Service Medal.
Randolph H. Pherson, President of Pherson Associates, teaches critical thinking and advanced analytic techniques to analysts throughout the Intelligence Community and the private sector. He co-authored with Richards J. Heuer, Jr. Structured Analytic Techniques for Intelligence Analysis and a second book, Cases in Intelligence Analysis: Structured Analytic Techniques in Action with Sarah Miller Beebe that was published in December 2011. His third book, Critical Thinking for Strategic Intelligence, co-authored with Katherine H. Pherson, was published in October 2012. Mr. Pherson collaborated with Richards J. Heuer, Jr., in launching the Analysis of Competing Hypotheses software tool and has developed three other simple but elegant software tools for intelligence analysts. Mr. Pherson completed a 28-year career in the Intelligence Community in 2000, last serving as National Intelligence Officer (NIO) for Latin America. Previously, at the CIA, Mr. Pherson managed the production of intelligence analysis on topics ranging from global instability to Latin America, served on the Inspector General's staff, and developed and implemented a strategic planning process for the CIA as Chief, Strategic Planning and Management Staff under the Deputy Director for Planning and Coordination (ExDir). Mr. Pherson is the recipient of both the Distinguished Intelligence Medal for his service as NIO for Latin America and the Distinguished Career Intelligence Medal. Mr. Pherson received his B.A. from Dartmouth College and an M.A. in International Relations from Yale University.
Jeffrey Friedman, Chief Operating Officer, is responsible for providing overall direction and guidance regarding the operations of Pherson Associates and its affiliate companies. Mr. Friedman brings a wealth of expertise in this role having helped various companies grow, develop, and expand into new areas.
Mary O’Sullivan is Dean of the Forum and responsible for curriculum development and instruction at the state-of-the-art classroom and conference facility in Reston, VA. She completed her 28-year career at the Central Intelligence Agency as a Senior Executive responsible for production and review of the President’s Daily Brief (PDB), the creation of the Agency’s first on-line daily intelligence publication, and the establishment of field-based analytic units. Ms. O’Sullivan was the first Chancellor of CIA University, a position in which she established standards for training design and development, reinstituted professional certification requirements for all instructors, and obtained new resources for language and leadership training. She has extensive experience in operational budgeting and strategic planning as well as human resource development. Ms. O’Sullivan was tapped by the Deputy Director of Intelligence to design training and experiential development paths for each analytic field in the Directorate of Intelligence and was the first strategic resource planner in the Office of the Comptroller. She began her career as a leadership analyst in the Directorate of Intelligence and was loaned to the Department of Defense to assist in the preparation for various high-level visits and policy meetings. Ms. O’Sullivan is the recipient of both the Distinguished Intelligence Medal for her service as Chancellor of CIA University and the Distinguished Career Intelligence Medal. She received her B.A. from Western Kentucky University and her M.A. in History from the University of Kansas. She also has a Certificate in Mandarin Chinese from the Defense Language Institute.
Ellen Kane serves as a senior consultant, instructor, and program manager at Pherson Associates. During her 32-year career in the Central Intelligence Agency and the Intelligence Community she worked as an analyst, manager of analysis, strategic planner, and resource manager. She served for four years as CIA’s Deputy Comptroller; managed strategic planning, programming, and budgeting; developed and drafted two DCI strategic plans; managed program analysis and requirements evaluation for collection systems; supported the development and deployment of advanced collection systems; conducted intelligence, counterintelligence, and deception analysis; drafted National Intelligence Estimates as well as the damage assessments on the Ames and Hanssen spy cases; and served 12 years in Intelligence Community organizations. She received a B.A. in Political Science from Mount Holyoke College and an M.A., M.A.L.D, and Ph.D. from the Fletcher School of Law and Diplomacy at Tufts University.
Vaughn Bishop, Executive Associate, joined Pherson Associates in 2011 after a 30 year career in the Intelligence Community. Dr. Bishop served in the Office of the Director of National Intelligence as the Vice Chairman of the National Intelligence Council, National Intelligence Officer for Africa, and as the first National Intelligence Manager for Africa. Prior to these assignments he served in a number of senior level positions in the Central Intelligence Agency including Deputy Director of the Office of Transnational Issues; Director of the Office of Asian Pacific, Latin American, and African Analysis; and Chief Operating Officer of the Directorate of Intelligence. Dr. Bishop served in several overseas positions and has extensive experience in crisis management, including establishing and leading multiple crisis task forces. He is the recipient of the Directorate of Intelligence’s William Langer award, the Intelligence Medal of Merit, and the George W. Bush Award for Counterterrorism. Prior to joining government service, Dr. Bishop was Assistant Professor of Political Science at Emory University where his teaching and research interests focused on African politics. He received his B.A., M.A., and Ph.D. in Political Science from Northwestern University.
Ray Converse analyzed European and Soviet affairs during his 35 year career at the Central Intelligence Agency (CIA) where he served as an analyst, manager, and faculty member of the Sherman Kent School of Intelligence Analysis. At the Kent School, Mr. Converse was well known for his facilitation and teaching skills, for developing innovative curricula, and mentoring a diverse body of students in the Career Analyst Program. He was a senior analyst on the Director's Review Group to study the government's response to terrorism in support of the 9/11 Commission and ongoing Congressional reviews. At the CIA, Mr. Converse managed units responsible for Central and Eastern Europe, the Balkans, South Asia, and the Soviet Union and its successor states during multiple crises, supervising analysis written routinely for the President and senior officials. He frequently prepared the Director of Central Intelligence (DCI) and Deputy Director of Central Intelligence (DDCI) for high-level meetings and attended as their substantive adviser. During three years at the Department of Commerce, Mr. Converse managed new programs for the "Support of East European Democracies Act" and regularly represented Commerce to the public and business community. Early in his career, he worked on the Soviet economy, its industries, and defense economics. Mr. Converse is a professional film and stage actor and has used improvisation and role play to support the training of numerous government and corporate clients. He has written and co-produced a screenplay for instructional purposes. Mr. Converse, an economist, received a B.A. with Honors from the College of William and Mary, an M.A. from the University of Michigan, and participated in MIT's prestigious year-long Seminar XXI.
Hon. Randy W. Deitering, Associate, previously served for more than three decades as a US Government national security and intelligence professional, with half of his career as a member of the White House staff. He has worked in virtually every facet of the intelligence business, including: all-source analysis; human source collection; technical collection; counterintelligence and security; and executive oversight. He previously was a senior consultant to the Director of Savannah River National Lab (Department of Energy) and to SMC Consulting of Reston, VA. Mr. Deitering retired from the CIA in 2006, following his final position as Senior Officer-in-Residence and Visiting Professor at the University of South Carolina Honors College, where he taught US national security and intelligence seminars. He has a B.A. in Political Science from So. Connecticut State University and an M.A. in Comparative Politics (Soviet Union/Eastern Europe) from New York University.
Averill W. Farrelly, an economist and international affairs specialist, teaches advanced analytic methodologies, and intelligence writing to analysts in the Intelligence Community and to students overseas. She also authors in-depth studies on intelligence analysis and collection issues for Director of National Intelligence's Integrated Concepts Development Office. Ms. Farrelly is a consultant to the MITRE Corporation, SAIC, and Pherson Associates. During her CIA career, she managed analytic units covering political, economic, and leadership issues, served as a CIA representative overseas and worked with private sector managers while at a domestic field office. At the Community Management Staff, she developed resource management programs. Ms. Farrelly was appointed to a position as a senior fellow at the Atlantic Council of the United States in 1985. She received a B.A. in International Relations from the University of Denver and an M.A. in Economics from American University. She was awarded the Career Intelligence Medal for outstanding performance.
Warren H. Fishbein, Ph.D. is a co-developer and leader of a major US Intelligence Community initiative—the Global Futures Forum—to enhance unclassified multinational analytic collaboration and outreach on transnational security issues. He is the recognized thought leader on strategic foresight and alternative analysis, and catalyst of an emerging US government foresight community. Dr. Fishbein is an experienced designer of forums, interactive workshops, and scenario exercises on substantive and strategic management issues. He is a respected analyst of global and geopolitical issues with broad outreach networks in academia and the private sector. Dr. Fishbein received a B.A in Political Science from City College of the City University of New York, New York, a Ph.D. in Political Science from MIT in Boston, Massachusetts and a Certification in Scenario Planning Practice from the Global Business Network.
Dr. Chris Hardy has 35 years of experience in solving complex problems of test, measurement, and evaluation to support analytic decision making in engineering, marketing, operations, management and corporate strategy. On behalf of SAIC, he currently tests automated analytic tools for use in the Intelligence Community. During 13 years at MCI/WorldCom, he applied innovative measurement and analysis techniques to improve the quality of WorldCom services and networks. He served as Assistant Director for Systems Measurements and head of the Operations Evaluation Group for Satellite Business Systems and spent 13 years analyzing military communications and command and control systems for the Center for Naval Analyses. Dr. Hardy received a PhD in Mathematics from the University of New Mexico.
Eileen H. Hurley has extensive experience in intelligence collection, analysis, and production with a concentration on intelligence applications for law enforcement. She is an expert in the nexus between national security intelligence and law enforcement intelligence and operations. Ms. Hurley held responsible positions in counterintelligence, anti-smuggling and drug trafficking intelligence, strategic trade and arms control, commercial fraud, counter-terrorism, organized crime, illegal immigration and human smuggling, with a broad range of premier US Government organizations, including the CIA, Drug Enforcement Agency (DEA), Naval Criminal Investigative Service (NCIS), and the Office of National Drug Control Policy (ONDCP). Ms. Hurley earned a B.A. in History from St. Joseph College in Emmitsburg, Maryland, and M.B.A. and M.S. in Internal Audit from Marymount University.
William R. Johnson teaches techniques for briefing and writing for senior policy makers to analysts in the Intelligence Community. In 2010, Mr. Johnson completed a 29-year career with the Central Intelligence Agency, serving as an all-source collections manager, manager of a program that was a critical element of the US Government’s watch-listing enterprise, editor of current intelligence publications, intelligence briefer to senior policy makers in the aftermath of 9/11, and as a senior instructor in CIA’s Leadership Academy. Mr. Johnson is a Vietnam combat veteran. He received the Purple Heart with one oak leaf cluster and the Combat Infantryman’s Badge. Mr. Johnson received a B.A in English and Theology from La Salle University in Philadelphia, Pennsylvania, an M.MS. in Medieval Studies from the University of Notre Dame in Notre Dame, Indiana, an M.A in Medieval History from Cornell University in Ithaca, New York and an M.L.S in Library Science from SUNY, Buffalo, New York.
Louis M. Kaiser is a senior researcher and analysis expert with extensive experience in the Central Intelligence Agency’s Senior Analytic Service. He taught and developed major components of several critical thinking courses for the Central Intelligence Agency. Mr. Kaiser also served as an editor for various publications. Mr. Kaiser received a B.S. in Mining Engineering from Virginia Polytechnic Institute and State University, Blacksburg, VA, a B.S. in Operations Research and Management Science from George Mason University in Fairfax, VA. and an M.A. in European History from Catholic University in Washington, D.C.
Gershon R. Kieval, Ph.D., instructor, mentor, analyst and program manager, served for more than 30 years at the Central Intelligence Agency as an analyst, briefer, editor, and manager. He provided intelligence support to senior officials in the Intelligence Community, on the National Security Staff, and in the Department of Defense. Dr. Kieval held rising leadership positions culminating at the Group Chief level and has experience working with all levels of analysts, managers, policymakers, and military personnel. He also taught at George Washington University and has extensive experience developing and teaching courses on international relations and Middle East studies. Dr. Kieval received a Ph.D. and M.A in Political Science from The Johns Hopkins University in Baltimore, MD and a B.A in Government from Harvard University in Cambridge, MA.
Martha Kessler consults on the Middle East and foreign intelligence issues, and teaches analytic techniques, writing, and briefing to Intelligence Community analysts. She is a member of the Council on Foreign Relations and serves on the board of the Middle East Policy Council. Ms. Kessler was an intelligence officer with the CIA from 1970 until her retirement in 2000. During her career, she held analytic and management positions in the Directorate of Intelligence (DI) and on the National Intelligence Council focusing on the Middle East and South Asia. She served as National Intelligence Officer (NIO) for the Near East and South Asia and authored numerous National Intelligence Estimates on Middle East issues. For six years, she headed the Directorate's efforts on the Arab-Israeli area and was liaison with US peace negotiators throughout the Madrid process. Ms. Kessler was appointed to the National War College in 1985 where she authored a book on Syria. She was also a guest scholar at the Brookings Institution where she contributed to the Middle East Policy Journal. Ms. Kessler was awarded the National Intelligence Community's Medal of Achievement, the CIA's Medal of Career Achievement, and various outstanding performance awards. Ms. Kessler received a B.A. in Political Science and History from Denison University in Granville, Ohio, and a M.A. in Middle East Studies from the University of Michigan, Ann Arbor, Michigan.
Laura Lenz served at the FBI for five years as an Intelligence Research Specialist, analyzing and writing tactical and strategic intelligence regarding terrorist activities in the United States. She also developed and conducted training and conferences on terrorism issues. Ms. Lenz currently teaches as an Adjunct Professor at Northern Virginia Community College. She was Team Leader for R2 Resources, instructing Government personnel in intelligence and counterterrorism analysis. Ms. Lenz has served as a research assistant and research coordinator for the Woodrow Wilson Center for International Scholars and the Heritage Foundation. She received an M.A. in International Affairs from The George Washington University and a B.A. from Regis University.
Pamela J. Noe teaches advanced analytic techniques to Intelligence Community analysts and operators. She also serves as an Adjunct Professor at The George Washington University and consults to a variety of Intelligence Community organizations. She retired from the CIA in 2005 after 12 years as a team leader in the Director of Central Intelligence Nonproliferation Center, a CIA Officer in Residence at the Elliott School of International Affairs at George Washington University, and an educator in the Sherman Kent School of Intelligence Analysis. During a 14-year career in the Foreign Service, she served in the U.S. Embassy in London, the U.S. Mission to the UN, the International Trade Office of the Department of Commerce in Houston, Texas, and the U.S. Embassy in Lima, Peru. Ms. Noe has also worked for NBC-TV News and United Press International. She holds a B.A. from Russell Sage College, an M.S. in Education from the College of New Rochelle, and an Executive M.B.A. in Management from The George Washington University.
Susan R. Oliver evaluates finished intelligence products for adherence to analytic tradecraft methodologies, use of best practices, and analytic rigor. Ms. Oliver completed a 23-year career in the Intelligence Community in 2010, where she served as a senior member of several US delegations to multi-national arms control negotiations. Previously at the CIA, Ms. Oliver served as the Senior Intelligence Representative to the Biological Weapons Convention (BWC) protocol negotiations, the Standing Consultative Commission (ABM Treaty), and the Committee on the Peaceful Uses of Outer Space. She was Managing Editor of the Senior Executive Intelligence Brief and also managed a team of reports officers. Ms. Oliver served in the Office of Congressional Affairs and as the Science and Technology Representative of the Directorate of Intelligence, a liaison position to an Allied government. Ms. Oliver received her B.A. and M.A. from the University of Alabama.
Janice Robinson consults for public and private entities and teaches analytical techniques, critical thinking and effective writing skills. She retired from the CIA as Associate Deputy Director for Administration. In addition to her last position, her 26-year career covered a range of assignments as an analyst, director of one of the largest analytical units focusing on transnational issues, and Director of Training and Education. Ms. Robinson also was seconded to the State Department where she served as the Deputy Assistant Secretary for Trade focusing on, among other things, the North American Free Trade Agreement (NAFTA) negotiations. For this she was awarded the State Department’s Superior Honor Award. She was awarded the Distinguished Intelligence Medal and the Distinguished Career Intelligence Medal. She received her B.A. in Economics from Virginia State University, and her M.A. in International Economics from American University, Washington, DC.. She also holds a certificate from the Senior Officials in National Security program at the John F. Kennedy School, Harvard University, Cambridge, Massachusetts.
Dr. Rudolph Robert Rousseau, instructor, served over 34 years of Federal service with 24 years spent at the Central Intelligence Agency and ten years on the United States Senate committee and member staffs. His diverse career at the CIA included work in analysis, Congressional Affairs, inspections, counterintelligence, security and counterterrorism. Dr. Rousseau was involved in the creation and management of programs of deception analysis, personnel security research, document exploitation, watchlisting and provided support to the DCI on the 9/11 investigations. His U.S. Senate service included six years as the Professional Staff Member responsible for development assistance legislation and oversight. Dr. Rousseau holds a Master of Arts, Master of Arts in Law and Diplomacy and Ph.D. from The Fletcher School of Law and Diplomacy, Tufts University, Boston, MA and a Bachelor of Arts from Ohio University.
Carla L. Scopeletis teaches writing and briefing techniques to Intelligence Communicty analysts, conducts research and assessments for several US Government organizations, and consults for several training corporations. Ms. Scopeletis retired from the CIA in 1994 after 33 years of service. She started as an analyst on France and rose to the position of Deputy Director of the Office of European Analysis. Selected as a Congressional Fellow on Capitol Hill, she also attended the National War College, served as a member of the Editorial Board of the CIA's Studies in Intelligence, and chaired the CIA's Executive Committee of the Public Service Aid Society. Her final CIA assignment was as the Associate Deputy Inspector General for Inspections. Ms. Scopeletis received a Meritorious Officer Stipend for Achievement and the CIA's Intelligence Medal of Merit. She graduated from Wittenberg University and received an M.A. and an M.A.L.D. in International Relations from the Fletcher School of Law and Diplomacy at Tufts University.
Eileen Roach Smith teaches writing and briefing techniques to Intelligence Community analysts. She is a mentor for the Intelligence Community's Senior Leadership Program and has developed a case study for use with the FBI's analyst training program. Ms. Smith has over 34 years experience in the Intelligence Community, including assignments at the National Security Agency, National Security Council, and the Intelligence Community Staff. At the CIA, she worked in the Inspector General's Staff, Office of Personnel, and Office of Public Affairs. As Chief of the CIA's Language Training Division, she developed a learning strategies counseling program and a quality assurance program for teaching and testing. She was a senior manager in the Foreign Broadcast Information Service (FBIS) and spearheaded changes to increase production and retrain the workforce. Ms. Smith was awarded the CIA's Career Intelligence Medal, an Intelligence Community Certificate of Distinction, and one of Vice President Gore's "Hammer" awards. She received her B.A. from Ohio State University and is a graduate of the Royal College of Defence Studies in London.
Mark W. Willis retired from the State Department after a 26-year career as a Foreign Service officer last serving as Deputy Chief of Mission, US Embassy Mongolia. Prior to that assignment he was the Political Advisor to the Deputy Secretary of Defense for Special Operations and Counterterrorism. He also served as Deputy Director, Jordan, Lebanon, and Syrian Affairs at the State Department; as a Middle East political analyst in the Intelligence and Research Bureau (INR); Deputy Principal Officer at the US Consulate Dhahran, Saudi Arabia; International Relations Officer in the Oceans, Environment, and Science Bureau; as Charge d’Affairs at the US Embassy Doha, Qatar; and as Political Officer at the US Embassy Damascus, Syria and US Embassy Bonn, Germany; and Consular Officer, US Embassy Jeddah, Saudi Arabia. Mr. Willis attended the US Army War College in 1994-1995 and is a recipient of the Secretary of State’s Career Recognition Award and the Department of State’s Meritorious Honor Award on three occasions. He received his B.A. in History from Weslyan University and an M.A. in History from American University.
Mary C. Boardman specializes in methodology design and implementation. Her methodological expertise includes agent-based modeling, econometrics/statistics, analytics, case studies, historical research, and evidence-based science policy. Ms. Boardman is currently a Ph.D. candidate, ABD at the George Mason University School of Public Policy. She also holds a B.B.A. in International Business from the University of Oklahoma, and an M.P.P. in Public Policy from Pepperdine University.
Nancy Burghardt, Office Manager and Executive Assistant, maintains the daily operations of Pherson’s offices and provides support to the CEO and the President of the company. She has 20 years experience in office management, IT maintenance, and executive support. She is a member of the National Classification Management Society. Ms. Burghardt holds a B.A. in Music and Elementary Education from Gettysburg College.
Jennifer Brown is a senior Human Resources (HR) professional with over 20 years of experience gained through working with various companies in diverse industries. Ms. Brown has extensive experience in HR function turn-around situations, HR strategy and organizational development, recruiting and hiring, performance management, training and development, compensation and benefits, and employee relations. She has a B.S. in Business with a concentration in Personnel/Labor Relations and an MBA with a concentration in HR and Organizational Development from the University of Maryland.
Diana Pittman, PMP is responsible for providing overall project management support for Pherson projects, developing a Program Management Office for the company, and supporting government and commercial operations. Ms. Pittman earned her B.S. in Education from West Chester University and has taken courses pursuant to a M.S. in Computer Science at Villanova University and Hood College.
Ann Goodman teaches writing and briefing techniques to Intelligence Community analysts. She also evaluates analysis training programs, teaches English as a Second Language (ESL), and overseas courses in management and analytic techniques. She retired from the CIA in 2000 after a 23-year career as an analyst, instructor and manager. At the CIA, Ms. Goodman focused largely on the former Soviet Union, working on economic and leadership issues. She served as an instructor of analysts in the Directorate of Intelligence (DI) before becoming a manager in the Office of Training and Education. She received her B.A. in Russian Studies from Syracuse University, an M.A. in History from Indiana University and an M.A. in Teaching English to Speakers of Other Languages from American University. She also completed an American Society for Training Development (ASTD) Certificate Program in Measuring and Evaluating Learning.
Polly (Mary) Nayak retired in October 2002 from the CIA after a 20-year career. She is a member of the Council on Foreign Relations-Asia Society Independent Task Force on India and South Asia; the Brookings “Islam Task Force”; and working groups on South Asia and on nonproliferation at the Center for Strategic and International Studies and Henry L. Stimson Center. She served on the CIA Director’s Review Group on “9/11” and on a Sandia National Laboratories Distinguished Advisory Panel. At the CIA she served as Issue Manager for South Asia (1995-2001), as Deputy Chief of the DI’s Africa Division (1992-1995), and as a briefer on the President’s Daily Brief staff (1986-1987). Ms. Nayak capped her CIA career with a Federal Executive Fellowship at the Brookings Institution in Washington (2001-2002) where she published, “Reducing Collateral Damage to Indo-Pakistani Relations from the War on Terrorism.” She is a recipient of the CIA’s Career Intelligence Medal. Ms. Nayak earned an A.B. degree from Harvard University and an M.A. from the Fletcher School of Law and Diplomacy.
Alan R. Schwartz has had a distinguished career providing legal and strategic advice to the U.S. Government and the private sector. He teaches advanced analytic tools and techniques to intelligence analysts in the NGA, FBI, and several other Intelligence Community and military organizations. Mr. Schwartz designs and facilitates analytic workships for numerous companies and organizations, as well as the Intellience Community, including, for example, DHS, FBI and CIA. Mr. Schwartz served two terms as a member of the Army Science Board, chaired its Force Protection Interface Panel, and has served on a number of Department of Defense (DoD) Science Board and Business Board studies. He is Principal Officer and co-founder of PolicyFutures LLC, and is a Member of the Board of Directors of the Mind Fitness Training Institute, LLC and of Management Systems International, Inc. He previously served as Counsel to the President's Commission on Aviation Security and Terrorism and Adjunct Professor at Georgetown University’s Public Policy Institute. Mr. Schwartz received his LL.M. in Administrative Law from the Georgetown University Law Center and his J.D. from the University of Pennsylvania Law School.
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